Sunnystep Singapore
Effective Date: 29 May 2025
By accessing www.mysunnystep.com ("Site"), you agree to be bound by the terms and conditions set forth below. "Sunnystep", "we", "our", or "us" refers to SUNNYSTEP PTE. LTD. Use of this Site constitutes acceptance of these Terms. We reserve the right to amend these Terms at any time.
We may change, update, or discontinue any products at any time without notice. All pricing is subject to change due to market conditions, errors, or other circumstances. If your payment is affected by a pricing change, you will be refunded accordingly.
We strive for accuracy in descriptions and visuals. However, images are for illustrative purposes, and actual product color or appearance may vary.
When you submit an order, it becomes legally binding. We may accept, reject, or limit your order at our discretion. A contract is only formed upon sending you a confirmation email. If an order is canceled after payment, a full refund will be issued.
You agree to provide accurate payment information. We use third-party processors and are not liable for their services. If a product is mispriced, we reserve the right to cancel the order.
Shipping charges and delivery timelines will be shown at checkout. We are not liable for delays once items are dispatched. International orders are shipped at your risk and may incur customs charges.
Returns are only accepted in cases where the product is found to be defective. Each return request is evaluated individually to ensure a fair and accurate resolution. We reserve the right to reject returns that do not meet these conditions. Refunds will be processed upon successful inspection and approval of the returned item.
We offer exchanges for unused, unworn, unwashed, unaltered, and undamaged items within 14 days of receiving your order. Do see our Returns policy for the full information.
All content, branding, and designs on this Site are the property of Sunnystep or its licensors. You may not reproduce or use these materials without express written consent.
We provide this Site "as is" without warranties. We are not liable for inaccuracies, external services, or damages arising from use of our Site. Our liability is limited to the purchase amount paid by you.
You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately if there is unauthorized use.
You agree to indemnify Sunnystep against any claims or liabilities arising from your misuse of the Site or violation of these Terms.
These Terms are governed by the laws of Singapore. Disputes arising under these Terms will be subject to the exclusive jurisdiction of Singapore courts.
If you have any questions, please contact us at care@mysunnystep.com.
Thank you for choosing Sunnystep.